Privacy Policy

At White Chalk ("we", "our", "us"), we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website www.whitechalk.com.
By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect:
a. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via Razorpay and Paytm; we do not store payment information)
b. Non-Personal Information:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Cookies and tracking technologies (see Section 6)

2. How We Use Your Information:
- To process and fulfill your orders, including shipping and payment confirmation
- To communicate with you regarding your orders, account, or inquiries
- To improve our website, products, and customer experience
- To send you promotional emails and updates (you may opt out at any time)
- To comply with legal and regulatory obligations

3. How We Share Your Information:
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers (such as shipping companies, payment processors like Razorpay and Paytm)
- Legal authorities when required to comply with legal obligations, prevent fraud, or protect our rights
- Marketing platforms (only if you have consented to receive marketing communications)
All third-party providers are bound by confidentiality and security obligations.

4. Data Security:
We take appropriate technical and organizational measures to protect your personal information from
unauthorized access, misuse, or disclosure.
- SSL (Secure Socket Layer) encryption is used to secure transactions.
- Payment information is processed securely by trusted payment gateways (Razorpay, Paytm).
- Access to personal data is limited to authorized personnel only.

5. Your Rights:
You have the following rights regarding your personal information:
- Access to the data we hold about you
- Correction of incorrect or outdated information
- Deletion of your data (subject to legal or contractual obligations)
- Withdrawal of consent for marketing communications
To exercise these rights, please contact us at info@whitechalkclothing.com.

6. Cookies & Tracking Technologies:
We use cookies and similar technologies to enhance user experience and analyze website traffic. Cookies
help us:
- Remember your preferences and cart contents
- Analyze site performance and traffic patterns

You can manage or disable cookies in your browser settings; however, some features of our website may not function properly without them.

7. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting.

8. Policy Updates:
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review this page periodically to stay informed.

9. Contact Information:
For any questions, concerns, or requests regarding this Privacy Policy, please contact us: